OK, it's not my headline, but I liked it so much, I stole it!
Paul Oestreicher, a PR pro by any measure, offered up this interesting post about Comcast. Apparently, CEO Brian Roberts publicly noted that his company's culture had changed because of Twitter and other social media.
Read the post and you'll see what he may be placing the cart before the horse (or pick your own, perhaps better, analogy).
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