Thursday, April 2, 2009

We're forgetting how to talk.

It turns out that people don't like voicemail anymore. Apparently, it takes up too much time and checking for messages is a complicated and arduous task.

Fascinating, but not really suprising in an era when Twitter is fast becoming a normal way to communicate. If you can't say it in 140 characters, then it's taking too long.

But, is that really communicating?

I think the challenge some people have with voicemail is that those who leave voice mail messages don't appreciate the importance of keeping messages succinct and to-the-point. Callers, somehow, are caught off-guard and aren't sure what to say or how to say it when they have to rely on the spoken word.

Here's my take: I think people are forgetting how to TALK to one another. Think about it. How many times do you get together with friends or family, only to have the people you're with texting, IMing or emailing throughout your conversation? I don't think people are too busy to talk or listen to voicemails, I just think people don't know how to relate to the spoken word, anymore.

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